How can we help you?

Find answers to all your questions about WaifuSpin casino. From managing your account to gameplay, we have everything you need.

Help Center
How to create an account?
Click on the "Sign Up" button, fill in your details, and follow the verification process.
How can I reset my password?
Please contact our support team to reset your password. You will need to verify your identity.
How to verify my account?
Submit your ID and proof of address to our support team.
Can I have multiple accounts?
No, multiple accounts are not allowed. Each player can only have one account as we offer free bonuses to each player, which would be unfair to other players.
What payment methods are accepted?
You can deposit in all local currencies, which will then be converted to BTC, ETH, SOL, or XRP. To withdraw money, you will need a cryptocurrency wallet.
How long do withdrawals take?
Withdrawals are usually processed within 24 hours. XRP withdrawals are generally faster.
What are the minimum and maximum deposit amounts?
The minimum deposit is $10, the maximum deposit is $500 at one time.
Are there any fees for deposits or withdrawals?
We do not charge any fees, but your payment provider may have its own fees.
What games are available?
We offer slots, blackjack, mines, and exclusive waifu-themed games.
Can I play for free?
No.
Are the games fair?
All games use certified random number generators and are regularly audited for fairness. See: fairness
What are the most popular games?
Our most popular games are slots, Anime Blackjack, and mines games.
How can I claim my welcome bonus?
The welcome bonus is automatically credited after your first deposit when you activate our promo codes.
What are the wagering requirements?
The standard wagering requirement is 35x the bonus amount.
Do you offer free spins?
Yes, we regularly offer free spins as part of promotions and the VIP program.
How does the VIP program work?
Please check the following link to learn more about our VIP program: VIP Site
Is my data secure?
Yes, your payment data is encrypted, but your login data may be revealed in the code or simply accessible.
How to prevent fraud?
We do not.
What responsible gaming tools do you offer?
We offer deposit limits, self-exclusion, and reality checks to promote responsible gaming.